Yale Support & Product Help
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Yale home app
Connect and control all your Yale smart products from a single app!
Need support?
Explore our Support Hub for answers to your questions, help resources and guide
Yale home app
Connect and control all your Yale smart products from a single app!
Everyday use
Discover how to make the most of your smart lock with tips for daily operation and functionality.
How to use Auto-Unlock for IOS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.How Do I Enter My Home and/or Disable Access if My Phone is Lost or Stolen?
To log out of all devices / disable your phone’s access to your lock, you will need access to the Internet and the email account you use with your Yale Home account. You can access the Internet via a desktop computer or an alternative mobile device such as another phone or a tablet.
How to set access schedules?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.Apple Watch and Yale Access
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How to set access schedules?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.Apple Watch and Yale Access
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.
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Everyday use
Discover how to make the most of your smart lock with tips for daily operation and functionality.
How to use Auto-Unlock for IOS
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.How Do I Enter My Home and/or Disable Access if My Phone is Lost or Stolen?
To log out of all devices / disable your phone’s access to your lock, you will need access to the Internet and the email account you use with your Yale Home account. You can access the Internet via a desktop computer or an alternative mobile device such as another phone or a tablet.
Apple Watch and Yale Access
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.How to set access schedules?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.
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Apple Watch and Yale Access
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.How to set access schedules?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec iaculis id neque ut auctor. Cras non dolor tortor. Vestibulum turpis diam, tempor non tristique sit amet, porta ut urna. Duis pulvinar justo quis nibh finibus aliquam.
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Existing customer?
No more fumbling for keys or worrying about loosing them - enter your home effortlessly
Enhanced security for your family
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away
Time-saving Automation
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or awaySecure guest access
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or awayTitle
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away
Convenience.Peace of mind.
No more fumbling for keys or worrying about loosing them - enter your home effortlessly
Enhanced security for your family
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away
Time-saving Automation
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or awaySecure guest access
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or awayTitle
Easily manage your smart lock, grant remote access to trusted visitors, and stay in touch with your home and family whether you're home or away
Your Home, Your Security—Find the Perfect Fit
Let us help you with our Product Selector: Get a personalized security solution that fits your lifestyle, home, and needs—quick, easy, and stress-free.
Still need help?
If you can’t find an answer to your question, we’re here for you! Get in touch and we’ll respond within 8 working hours. We support the following contact methods:
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Yale Indoor Motion Sensor
One of our best-selling products, built for the modern
homeowner, the Yale Indoor motion Sensor offers seamless security and convenience. Designed to detect motion with precision, it integrates effortlessly with your smart home system.
Yale trusted every day
Protecting homes since 1840 - through high quality products you can trust.
Find out if Linus® L2 fits on your door.
Yale's smartest smart lock
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Home Security Ecosystem: 15% off
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Works with
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Yale Combination Padlock in Yellow Learn more -
Yale Combination Padlock in Grey Learn more -
Yale Combination Padlock in Red Learn more
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Yale Essentials Deadlock 64MM in Chrome Learn more -
Yale Essentials Cylinder Pull in Brass Learn more
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Discover tips to protect your home
Security for Every Routine with Yale
Security for Every Routine with Yale
Security for Every Routine with Yale
Security for Every Routine with Yale
Security for Every Routine with Yale
Security for Every Routine with Yale
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Key features
Lock and unlock your door from anywhere using the Yale Access app
Compatible with popular smart home systems for seamless control
Enjoy the convenience of keyless access with multiple entry methods
Lock and unlock your door from anywhere using the Yale Access app
Compatible with popular smart home systems for seamless control
Enjoy the convenience of keyless access with multiple entry methods
Home Security
We take your home security seriously. We have expanded from being a leader in mechanical lock engineering to innovating connected smart locks and homes.
Since 1840
With over 180 years of experience, we combine rich heritage with modern technology to offer both trustworthy and cutting-edge solutions.
Trusted by millions of homeowners
By actively listening to our customers, we develop products that meet their specific needs, ensuring safety and convenience in every design.
No-nonsense customer service
Our customer service experts are always there for you - we’ll respond within just 8 working hours. That’s a promise!
Lifetime security guarantee
If any of the Yale products fail during a break-in through a PAS 24 door or window, we’ll cover your losses. Terms & conditions apply.
Help with products & apps
Yale Conexis L2 Smart Lock with Very Long Name Here...
Yale Keyless Connected Lock
Yale Linus L2 Smart Lock
Yale Conexis L1 Smart Lock
Yale Linus Smart Lock
Yale keyfree
Yale Keyless Connected Lock
Yale Linus Smart Lock
Support for Yale Linus Smart Lock L2
Here, you'll find comprehensive resources to assist you with setup, troubleshooting, and maximizing the features of your smart lock.
Product documents
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Yale Linus L2 Frequently Asked Questions
| Linus Smart Lock 2 | Linus Smart Lock 3 | Linus Smart Lock 4 | Linus Smart Lock 5 | Linus Smart Lock 6 | Linus Smart Lock 7 | Linus Smart Lock 8 | Secure Pro Plan* | Linus Smart Lock 9 | |
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| Control via Yale Home App |  |
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| No user limit | |
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| Push notifications | |
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| Email notifications | |
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| Integration with smart home partners | |
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| Multi-house support | |
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| Arm/part-arm/disarm | |
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| Geo-fencing | |
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| Live-streaming | |
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| Basic AI motion detection | |
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| Recording local storage | |
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| Recording cloud storage | - | |
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| Cellular backup | - | - | |
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| Automatic call alert | - | - | - | |
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| Professional monitoring | - | - | - | - | |
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| Usability | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch | Capacitive touch |